The James Concierge
The James concierge program epitomizes our guest-centric commitment to customized luxury service. It begins the moment you book your stay as our Pre-Arrival Contact is available to assist with anything that might possibly enhance your James experience. Once here, you discover that any previously indicated preferences will have been reviewed and accommodated.
During your stay, our highly informed, proactive concierge is available 24/7 to make interest-specific recommendations, to facilitate all manner of practical arrangements and to provide VIP access to Chicago’s hottest shows, restaurants and clubs.