Guest Services
We invite our guests to lounge in the Sky Lobby while overlooking the beautiful Urban Garden. The James New York also offers these services for our guests’ comfort and convenience:
- 24-hour concierge
- Complimentary Wi-fi throughout the hotel
- 24-hour in-room dining provided by David Burke Kitchen
- James Club serves complimentary light food and beverage throughout the day
- Complimentary luxury car service for travel within select downtown areas. Based on availability.
- Twice daily housekeeping with turndown
- Business Networking Lounge with video conferencing
- Laundry & dry cleaning
- Shoe shine service
- In-room cocktail experience
- Gym
- Pets welcome – Pet Program and amenities provided by PupCulture
- Soho Special Events & Catering
- Seasonal rooftop pool
- Custom Soho guide provided by Rather Shopping Guides
- A customized James New York City Running Tour of Soho and its surroundings can be scheduled upon request