Guest Services
Every element of The James experience reflects both an unconventional attention to detail and a guest-centric ethic of customized luxury. From smart in-room perks tailored to your interests and tastes to socially accommodating, residentially styled private spaces to interest-specific cultural recommendations from our friendly and informed staff–The James is committed to creating an artful balance between purely passive and actively engaging forms of enjoyment.
MORE CIndeed, it’s no surprise that a year after its opening, The James was recognized on Condé Nast Traveler’s US & UK magazines’ “Hot List” for the “World’s best Hotels” with a review that said, “The James has set a new standard for design, service and dining. Stylishly articulating the owner’s concept of an ‘ultimate luxury residential experience,’ it’s the service that makes The James a luxury product.”
Guestroom Amenities: The James blends comfort and high-tech amenities to meet the needs of the modern traveler:
- Comfortable beds with custom pillow top mattresses
- Private dining niche
- Fully stocked snack & cocktail bar
- Commissioned art works
- Flat Screen TVs
- Digital TV & Movie System
- Stereo with iPod/MP3 dock
- Cordless dual-line phone
- Complimentary wireless internet
- Intelligent Nutrients bath products
- 100% Turkish cotton towels
- Custom James robes and slippers
- Full length mirror
- Dimmable lighting
- Individual climate control
- Daily newspaper available upon request
Guest Services:
- 24 hour concierge
- 24 hour room service
- 24 hour Business Networking Lounge with video conferencing
- Warm towel with lemongrass oil to welcome you upon check-in
- Complimentary mezzanine office/workspace.
- Luxury livery service
- Twice daily housekeeping with turndown
- Laundry & dry cleaning
- Shoe shine service
- Pets welcome
- Special events & catering
- Remote printing through a wireless network
- Valet parking
- Nightly homemade turndown treat
- Paul Frank adult and child city bikes.
In-room Amenity Special Offer
