The James offers these services for our guests’ comfort and convenience:

  1. Comfortable beds with custom pillow top mattresses
  2. Work/dining niche
  3. Fully stocked snack & cocktail bar
  4. Commissioned art works
  5. Flat Screen TVs (HD Smart TVs in Chicago)
  6. Private media room with HD projector (Chicago only)
  7. Stereo with iPod/MP3 dock
  8. Cordless dual-line phone
  9. The James Hotels Mobile App and in-room tablet offering an intuitive way to discover our amenities and services (Chicago only)
  10. Complimentary Wi-Fi
  11. Eco-friendly and full-sized bath products by Appelles
  12. 100% Turkish cotton towels
  13. Custom James robes and slippers
  14. Full length mirror
  15. Dimmable lighting
  16. Individual climate control
  17. Daily newspaper available upon request

Guest Services:

  1. 2pm check-in and check-out (only when you book direct on
  2. James Club amenities including morning coffee/tea and pastries, afternoon snacks and wine hour in the evening
  3. 24-hour concierge (Chicago and SoHo only)
  4. 24-hour in-room dining
  5. 24-hour Business Networking Lounge with iMacs and printing
  6. Complimentary mezzanine office/workspace
  7. Twice daily housekeeping with turndown (upon request in Chicago)
  8. Laundry & dry cleaning
  9. Shoe shine service
  10. Pets Welcome amenities and services
  11. Special events & catering
  12. Valet parking with in and out privileges